Questions before you get dressed

How should I choose a size?

Start with the measurements on the individual product page and compare them with clothing you already wear comfortably. Labels vary by style and are not a universal U.S. size conversion. Our Fit Guide explains how to measure.

What comes with a suit?

Read the package contents for that item. Some suits contain a jacket and trousers; others add a vest. Shirts, ties, shoes and other styling accessories are separate unless expressly listed.

Can I wear a suit jacket on its own?

Yes, if its texture and shape work with the trousers you choose. Try a clear color contrast rather than attempting to match two almost-identical fabrics. Our Office Wardrobe Guide has pairing suggestions.

Will the color look exactly like my screen?

Lighting and screen settings can shift the appearance of a color. Use the color name and all available photographs together when choosing.

How do I care for the clothing?

Follow the care label sewn into the garment. Fabric composition alone does not establish a safe wash temperature or drying method. Avoid guessing, especially for lined jackets and coordinated suits.

Where do you deliver?

Delivery is available within the contiguous 48 United States. Our Anchorage business and return address is separate from the delivery area.

How long does an order take?

Processing takes 1–3 business days. Transit then takes 3–7 days. The two intervals are separate; carrier or weather delays can affect arrival.

What is the delivery charge?

Free standard shipping starts at $59. Below $59, the standard delivery charge is $6.99.

How do returns work?

Contact us within 30 days after delivery. Keep items unused and retain the original packaging. We pay return postage for quality issues, incorrect items and transit damage; for other reasons, you pay the return postage. See the Refund Policy for our return address and full instructions.

When is a refund initiated?

We inspect returns in 3–5 business days after receipt and initiate a refund after approval. Your bank determines the posting time.

How can I reach customer service?

Email [email protected], call +1 (818) 266-3298, or use our contact form. Service hours are Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.